Terms of Service

1. Introduction

Welcome to Dunaroo, LLC ("Dunaroo," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our project management tool, including any content, functionality, and services offered on or through our application (the "Service").

By using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Company Information

Full Legal Name: Dunaroo, LLC

Incorporated in: Delaware

3. Service Description

Dunaroo provides a project management tool designed to aid in client communication. Key features include:

• Sending messages and project updates to your clients by completing tasks within the application.
• Branding emails and client-facing portions of the site with your organization logo and brand colors.
• Adding multiple users to your organization with controlled permissions.
• Assigning tasks to clients and sending reminders for task completion.
• Viewing project progress, commenting, and marking tasks as complete via a client portal.
• Future features may include instant messaging, task time tracking, support for retainer/recurring projects, integrations with other tools, and full whitelabeling.

4. User Information

The Service is intended for businesses or individuals performing work for clients ("you"). By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

5. Subscription and Payment

The Service is available with a singular plan, which can be billed either monthly or annually. Pricing is based on the number of users or seats you need for your organization. Each organization is billed separately. Payments are processed via credit card, and you are responsible for ensuring timely payment. Refunds are granted solely at our discretion on a case-by-case basis.

6. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and credentials.

You are solely responsible for all content you upload, transmit, or share through the Service. By uploading content, you agree to indemnify and hold Dunaroo harmless from any claims, damages, or losses arising from such content. You are required to comply with all applicable local, state, national, and international laws when using the Service.

You must not abuse the Service in any way, including but not limited to:

• You agree not to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying ideas, know-how, or algorithms relevant to the Service.
• You agree not to use the Service for any illegal or unauthorized purpose (e.g. spamming, impersonation, etc.).
• You agree not to use the Service to upload or distribute any content that is unlawful or defamatory.

7. Data Handling

We take your data privacy seriously and strive to protect it; however, we cannot guarantee absolute security. We collect and store your name, company details, emails, and other relevant data necessary to provide the Service in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property and Confidentiality

All rights, title, and interest in and to the Service, including any content provided by Dunaroo, are owned by Dunaroo, LLC. You may upload your own content and are solely responsible for it. Each party understands that the other party has disclosed or may disclose business, technical, or financial information relating to the disclosing party’s business (hereinafter referred to as “Proprietary Information”). Proprietary Information of Dunaroo includes non-public information regarding features, functionality, and performance of the Service. Your Proprietary Information includes non-public data provided to Dunaroo to enable the provision of the Service (“Customer Data”).

The Receiving Party agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use (except in performance of the Service or as otherwise permitted herein) or divulge to any third person any such Proprietary Information. You shall own all right, title, and interest in and to the Customer Data. Dunaroo shall own and retain all right, title, and interest in and to (a) the Service and all improvements, enhancements, or modifications thereto and (b) all intellectual property rights related to any of the foregoing. You warrant to Dunaroo that you have the legal right to have and use all Customer Data in accordance with all applicable laws and regulations.

Notwithstanding anything to the contrary, Dunaroo shall have the right to collect and analyze data and other information relating to the provision, use, and performance of various aspects of the Service and related systems and technologies (including, without limitation, information concerning Customer Data and data derived therefrom). Dunaroo will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Service and for other development, diagnostic, and corrective purposes in connection with the Service and other offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with its business.

9. Termination, Suspension, and Service Modifications

We reserve the right to modify, suspend, or discontinue the Service, or any part thereof, at any time without notice. We also reserve the right to delete any content or terminate any account that we determine, at our sole discretion, is engaged in suspicious or harmful activity. You may terminate your account by emailing us at contact@dunaroo.com.

10. Liability, Disclaimers, and Indemnification

To the maximum extent permitted by law, Dunaroo, LLC disclaims all warranties, express or implied, regarding the Service's reliability, availability, or suitability for any purpose. We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the Service, including but not limited to data loss or service interruptions due to third-party vendors or providers.

You agree to indemnify, defend, and hold harmless Dunaroo, its officers, directors, employees, agents, and affiliates, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

11. Dispute Resolution

Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You will bear the cost of arbitration. The laws of the State of Delaware will govern these Terms and any disputes.

12. Amendments to the ToS

We may update these Terms from time to time. You will be notified of significant changes via email. Continued use of the Service after such notification will constitute acceptance of the new Terms.

13. General Provisions

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. These Terms constitute the entire agreement between you and Dunaroo regarding your use of the Service and supersede any prior agreements or understandings, whether written or oral.

14. Contact Information

For support or legal inquiries, please contact us at contact@dunaroo.com.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.